A Practical Vending Provider Switch Checklist

Record what is not working

List specific problems and when they occur: favorite products running out, payment failures, missed visits or unanswered support requests. Include whether different shifts or parts of the property are affected. The replacement plan should address those issues.

Check the current arrangement

Find the signed agreement, notice requirements and equipment ownership details. Confirm who can authorize removal and who has access to the property. Unanswered messages do not establish that equipment is abandoned or yours to dispose of.

Agree on the replacement scope

Compare the proposed format, product range, stocking approach, support process and site responsibilities. Explain expected daily users and any access restrictions. A new machine with an unclear service arrangement may leave the original problem unresolved.

Coordinate a feasible changeover

Align authorized removal, delivery access, electrical readiness and the new installation. Confirm who is responsible at each step and communicate any expected gap in service. Do not promise an installation date before equipment and site readiness are confirmed.

Make the first weeks useful

Provide clear shopping and purchase-support instructions, tell people how to suggest products, and review what is actually selling. A successful changeover includes the service process after opening day.

Continue planning

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Prepare for your visit

Turn your attendance, access and space notes into a printable site-review checklist. It stays in your browser and requires no email.

Explore the options

Start with a quick 10–15 minute site visit to discuss your people, space and service needs.