Help at your market
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Using a Tap & Go market with a 365 kiosk? Start here for checkout and 365Pay account help. These instructions apply to the 365 equipment at your location; other smart coolers and vending systems may work differently.
Checkout at a glance
- Choose your items and scan each barcode at the kiosk. If an item has no barcode, look for the kiosk’s search option.
- Check that every item appears on screen. Use the on-screen controls to remove an item or cancel before paying.
- Follow the kiosk prompts to pay with an available card, mobile wallet or market-account option.
Available payment methods depend on the equipment. Use customer support if you need help with a purchase.
Original downloadable guides
Both existing downloads are preserved at their original file paths. They are image-based PDFs; the text on this page provides a quick starting point.
Larger files may take a moment on a mobile connection. Save a copy if you need it later.
Getting started with 365Pay
- Open the app and choose its sign-in or sign-up option.
- Enter and verify your email, then follow the prompts to create or link your account.
- At the market, use the account-linking QR shown by the kiosk to connect your app to the location.
- Use the app’s Pay tab to find your personal account QR code and available funding options. Keep that personal QR code private.
- Scan your items at the kiosk, review the order and follow the on-screen steps to complete payment.
App screens and available features can change. The downloadable guides show the original instructions; the current app and kiosk prompts take priority.
These links open the app stores used on the existing Tap & Go help page. Store availability may vary by device and region.
Want something different in your market?
Use the suggestion box for a specific product, or share a fuller picture in the new-market survey.